Everything you need to know to run your shop like a pro
Complete these steps to get your shop up and running
Your command center for everything happening in the shop
The front desk hub for intake, work orders, and customer communication
Create estimates, track repairs, and manage the entire job lifecycle
Techs log in with a PIN to see assigned jobs, clock time, and perform inspections
Multi-point inspections with photos that sync to customer authorization
Visual bay board with drag-and-drop job assignment and tech allocation
Book appointments, manage the calendar, and automate reminders
Complete customer database with vehicles, history, and communication
Create invoices, accept online payments, and offer customer financing
Quick sales for walk-in parts and service purchases
Search multiple suppliers, compare prices, and manage your parts markup
Two-way text messaging with customers for updates and approvals
AI-powered diagnostic help and OBD code lookups for your techs
Revenue tracking, payroll reports, tech productivity, and advanced metrics
Manage employees, roles, PINs, permissions, and performance tracking
Authorization pages, payment links, and online booking for your customers
Pre-built job templates and a labor times database for fast, accurate estimates
Shop profile, branding, rates, tax, locations, and all system configuration
Register tablets as shop devices for PIN-based portal access
Our support team is here to help you get the most out of HeavyBase