Engine hours, fluid sampling, undercarriage wear, warranty claims, field service travel billing, fleet portals, telematics, net-30 invoicing. The features your customers actually expect — that every other shop SMS still markets to oil-change-and-brakes shops.
✓ Free forever✓ No credit card✓ All features
No training sessions. No implementation fees. No consultants.
Sign up for free. No credit card, no trial period, no gotchas. Your account is yours forever.
Add your bays, team members, and labor rates. Import existing data or start fresh.
That's it. Full digital inspections, customer approvals, invoicing, and analytics from day one.
Drag-and-drop scheduling, priority sorting, bay assignment, and real-time status. See your entire service floor at a glance.
Kanban board + bay viewMulti-point inspections with photos, annotations, and customer-friendly reports sent via SMS or email.
Photo annotationsSend estimates and inspections via text. Customers approve and pay on their phone. Two-way SMS built in.
E-signatures + 2-way textingTechnicians get their own portal with assigned jobs, clock-in/out, parts requests, and inspection tools. Works on any device.
Mobile-first tech portalConnect to PartsTech and O'Reilly. Live pricing, ordering, inventory tracking, and parts margin reporting.
Live parts pricingTrack revenue, tech efficiency, parts margins, and customer retention. Built-in AI diagnostic assistant for symptom analysis.
AI-powered insightsEngine hours not miles. Fluid sampling. Undercarriage wear. Warranty claims to the OEM. Field service billing. Fleet portals for customers with 100 units.
OEM, shop workmanship, sublet, and extended — track every claim type. Pipeline from draft → filed → paid with chargeback visibility. Shops typically recover 10-30% more by just tracking this right.
Oil, coolant, hydraulic, transmission, final drive samples per machine. Structured results, flagged metals, trend comparison across samples. Catch bearing wear before it catches you.
Engine at 8,200 hrs. Transmission replaced at 6,500, now shows 1,700 on its own clock. Final drive rebuilt last month. Every component tracks independently with serials and warranty.
Per-side LH/RH measurements for links, shoes, idlers, sprockets, rollers. Color-coded wear cells and forecast hours remaining. Trackchains are $40k a side — track them properly.
Travel time + mileage + flat fee + minimum — configured shop-wide, overridable per work order. Stop eating travel on every field call.
FMCSA annual tracking for Class 3+ CMVs. Overdue / due-soon / current buckets. Recording an inspection auto-updates equipment dates. CVSA decal numbers, defect lists, pass/fail/OOS.
Persistent link per fleet customer. They submit hours across 100 machines, request service, see work order history — no account, no password, just a bookmarked URL.
Connect CAT Product Link, Deere Operations Center, Komatsu Komtrax, Zonar, Samsara, Geotab — or upload CSV. Machine hours flow in automatically.
Vermeer dealer? Indie engine rebuilder? Mobile hydraulic specialist? Configure the brands and categories you service — dropdowns filter to match.
Actually built for what you do
Not auto software with “equipment mode” bolted on
Auto SMS platforms (Tekmetric, Shopmonkey, Mitchell) don't speak heavy equipment. The big ERPs (Texada, HCSS) cost a mortgage and take 6 months to deploy. CMMSes (eMaint, Fiix) are maintenance-only — no customer-facing service flow. HeavyBase is built for one thing.
| Capability | HeavyBase | Auto SMS Tekmetric · Shopmonkey · Mitchell | Equipment ERP Texada · HCSS · B2W | CMMS eMaint · Fiix · UpKeep |
|---|---|---|---|---|
| Built for heavy equipment specifically | ✓native | — | partial | partial |
| Engine hours (not miles) as the primary metric | ✓native | — | ✓ | ✓ |
| Component-level serial + hour tracking | ✓native | — | ✓ | partial |
| Undercarriage wear log w/ forecast | ✓native | — | partial | — |
| Fluid sampling / oil analysis trend | ✓native | — | partial | partial |
| Warranty claim tracker (OEM + workmanship) | ✓native | — | partial | — |
| PO numbers, net 30 invoicing, ACH on every invoice | ✓native | — | ✓ | — |
| Field service travel billing (time + mileage + flat) | ✓native | partial | ✓ | — |
| Fleet customer self-service portal (per-customer link) | ✓native | — | ✓ | partial |
| Telematics ready (CAT / Deere / Komatsu) | ✓native | — | ✓ | partial |
| DOT inspection tracking (Class 7/8 trucks) | ✓native | — | ✓ | partial |
| 2-way SMS + email + customer approvals built in | ✓native | partial | partial | — |
| Brand specialization filter (only show what you service) | ✓native | — | — | — |
| Per-shop labor time guide tuned for HD | ✓native | — | partial | — |
| Implementation time | 5 min | 1–2 wks | 3–6 mo | 2–8 wks |
| Typical price (single shop, multi-user) | transparent · usage-based | $199–475/mo | $1,000–5,000/mo | $80–250/user/mo |
An excavator is not a Civic. Engine hours, undercarriage, fluid samples, OEM warranty, fleet POs — none of which Tekmetric, Shopmonkey, or Mitchell will ever model right.
Texada and HCSS are great for a 50-branch dealer with a finance team. For an indie shop or single-location dealer, the implementation alone costs more than a year of HeavyBase.
eMaint and Fiix track maintenance schedules but don't do customer-facing work orders, invoicing, payments, or PO-tracked field service. HeavyBase does both — service shop AND fleet maintenance.
Spin up an account, import a customer or two, write a real work order. If HeavyBase doesn't feel like it was built by someone who's actually run a heavy-equipment shop, we want to know what we missed.
Create AccountNo credit card. No demo gatekeeper. Real account in 60 seconds.
* Competitor positioning based on publicly stated features and pricing as of 2026.
“I spent 20 years servicing heavy equipment and fighting software built by people who never turned a wrench on an excavator. HeavyBase is what we wished we'd had — built for the actual workflow, by people who know an undercarriage from an oil change.”
If you need to watch hours of videos to learn your service software, something is wrong. HeavyBase is intuitive from day one.
No waiting for pages to load. No spinning wheels. Everything responds instantly because we care about your time.
No per-user fees. No feature tiers. No 12-month contracts. Free means free — we only take 1.5% on online payments.
Your customer data and payment information are protected by the same security infrastructure trusted by Fortune 500 companies.
All payments processed through Stripe, the most secure payment processor in the world. Your credit card data never touches our servers.
Stripe CertifiedBuilt on Supabase, which undergoes rigorous third-party security audits. Your data is protected by enterprise-grade access controls.
Audited AnnuallyEvery database query is automatically filtered to your service center. Other service centers can never see your data, even if there's a bug.
Data IsolationAll data transmitted between your browser and our servers is encrypted with bank-level TLS 1.3 encryption.
HTTPS EverywhereYour data is backed up continuously with point-in-time recovery. We can restore to any moment in the last 7 days.
Daily BackupsWe don't sell your data. We don't show you ads. Your shop data belongs to you, period.
Privacy FirstStop paying $200–500/month for service software. HeavyBase gives you every feature, unlimited users, and zero monthly fees. Forever.
✓ Free forever ✓ No credit card ✓ All features included ✓ No contracts