From work orders to customer texting, parts ordering to payroll — HeavyBase has everything you need in one platform.
Create, track, and complete repair orders with line items, status tracking, and customer approvals.
Comprehensive CRM with account types, tags, and import from other shop systems.
Full vehicle database with VIN decoder and complete service history.
Professional invoices with email delivery and payment tracking.
Personal job queue, digital inspections, parts requests, and time logging.
Real-time queue, customer check-in, and work order management.
Productivity tracking, bay utilization, and job assignments.
Direct connection to First Call Online for commercial pricing and ordering.
Automatic markup rules by cost range with multiple tiers.
Track parts, costs, quantities, and get low stock alerts.
Export invoice data in CSV, JSON, or QuickBooks format for your accountant.
Track technician hours, flag time, efficiency, and generate pay reports.
Revenue tracking, average ticket values, and trend analysis.
Send and receive texts directly from the app with conversation history.
Automated SMS and email reminders before appointments.
Track declined recommendations and send follow-up reminders.
Quick checkout for walk-in parts sales without creating work orders.
Manage multiple shop locations with shared or separate data.
Pre-built service templates with default labor and parts.
Connect with the tools you already use
Join the shops switching to HeavyBase for a better way to work.